Thorncliffe Place deserves the highest commendation for making all effort in protecting the staff and resident healthy and safe in this Pandemic crisis,, and the creative program to ensure the life in TP as joyful as possible.
I would like to add my highest commendations to Adriana and her remarkable team for their vigilance and extreme caution in caring for their residents through the COVID-19 pandemic. Thorncliffe has managed to keep the illness out of the building and everyone safe. They have gone to great lengths to maintain the positivity of residents and staff, despite all the extra work it has taken to serve patients in their rooms and manage social distancing in close quarters. This team, led by this wonderful and loving woman are nothing short of angels. From the front door, to the kitchen, to the maintenance team, the personal support and nursing staff – Thorncliffe is the most wonderful place – more than I hoped for, and my Mom, and our family are grateful beyond measure.
Thorncliff has been nothing short of a Godsend for our family. When we were faced with finding a new home for my Mom, following a stroke she had to leave her home in Burlington and move to Ottawa to be closer to us – The transition from independence to a Residence was a monumental life shift for her; Thorncliff and the wonderful, caring team led by Adriana Olvera has made our Mom’s move seamless. The facility is clean, always decorated for every occasion and event, with fresh flowers and a warm atmosphere. It’s a smaller facility so everyone knows everyone and there is always something going on – whether it’s bingo, card games, outings or weekly happy hour and residents are encouraged to mingle and get involved. The kindness of the Personal Support staff and Nurses all the way to the front desk staff is what makes Thorncliff a home and gave my Mom the caring environment she was hoping for. I cannot say enough about the good things you’ll find at Thorncliffe.
My mom has been at Thorncliffe Place for a year now, and we’ve been extremely happy with her care. The small, homey atmosphere is what brought us there, and we continue to appreciate the way that the staff and residents feel like a second family. The home and grounds are beautifully decorated for every season, and the activities staff go all out for weekly themed parties (that I attend with my mom as often as I can). I would recommend Thorncliffe Place to anyone looking for great care.
